At K9 Bonus, we are committed to providing a transparent and reliable shipping experience for all our customers in the United Kingdom.
Handling Time
All orders are processed and dispatched within 1 to 3 business days from the date of purchase. You will receive an order confirmation and shipping update via email once your order is on the way.
Delivery Time
Once dispatched, orders are typically delivered within 3 to 6 business days, depending on your location within the United Kingdom.
Shipping Coverage
We currently ship within the United Kingdom only. International shipping is not available at this time.
Shipping Cost
We are pleased to offer Free Standard Shipping on all UK orders — no minimum purchase required.
Order Tracking
Once your order is shipped, you will receive a tracking update by email. You can also track your order directly on our website through the Order Tracking page.
Our Delivery Partners
We work with trusted UK couriers such as Royal Mail, DPD, Hermes, and Parcelforce to ensure your order arrives safely and on time.
Address Accuracy
Please make sure your shipping address is complete and accurate. K9 Bonus is not responsible for delays or failed deliveries caused by incorrect address details.
Contact Us
If you have any questions about your delivery, please get in touch with our customer service team:
K9 Bonus 46 Rainey St Magherafelt BT45 5AH United Kingdom Email:support@K9Bonus.shop Phone: +44 2879 300433 Support Hours: Monday to Friday, 9:00 AM – 6:00 PM GMT